MISSION AND VALUES
We know that quality is really important to our customers. That’s why we offer sustainable products, taking into account provenance and manufacturing. We can thus ensure traceability and quality of each item.
By buying from us, the customer is sure to have a product that will give him peace of mind, regardless his field of activity.
Continuing to learn and be curious. Have a great knowledge of our products. It is very important for us to answer our customers’ questions accurately.
That’s why we encourage our employees to follow trainings to broaden their knowledge so that everyone benefits, both customers and co-workers.
Our service is really customer-focused, because that’s what Avenord is all about. It’s at the heart of all our decisions, both in the choice of products as well as customer service during and after the sale.
If a customer have a problem or a question, we make sure they are comfortable talking about it and we resolve the case without delay.
The service is part of Avenord’s DNA.
We are resolutely looking toward the future. Things are changing and customers are keeping up to date, looking at solutions to improve their performance or their way of doing things.
This is why we are proactive in our approach and our vision for the future. Help growing our customers’ businesses is as satisfying as it is to grow Avenord. The two moves forward together, side by side.
ENGAGING WITH LOYALTY
We are committed to being caring and showing respect through our relationships and partnerships.
Maintaining a course of action towards our values is essential. With us, there are no excuse!
We believe that to succeed, we must be transparent with everyone, from partners to customers and employees.
At Avenord, we are fulfilled each day with pride by teamwork and this, at all levels.
YOU START A PROJECT AND WOULD LIKE TO HAVE INFORMATION ON WHAT WE OFFER? OR, YOU WOULD LIKE TO SELL OUR PRODUCTS TO YOUR CUSTOMERS? SEND US A MESSAGE AND WE’LL BE HAPPY TO ANSWER YOUR REQUEST BY GETTING IN TOUCH WITH YOU SHORTLY.